Concierge Services
Private Luxury Chalet with Concierge Service in Austria
There is a particular kind of calm
when a stay does not need to be organised —
because everything important is already understood.
At Julisam, service never asks for attention.
It remains discreet, personal and entirely aligned with the way you wish to spend your time.
Whether you prefer complete independence or the ease of a fully serviced private residence with the comfort of a five-star luxury hotel:
Your stay follows your rhythm.
A dedicated private concierge accompanies every stay — quietly, reliably and always available whenever needed.
Two Ways to Stay
Self Catered
Complete independence with discreet support
Some guests value the quiet freedom of shaping each day entirely for themselves.
Long breakfasts without schedule.
Cooking together when it feels right.
An evening that unfolds naturally, without fixed structure.
In the Self Catered Chalet, Julisam remains entirely your private residence while support is available whenever desired.
Included in Self Catered:
- Dedicated private concierge and chalet manager throughout your stay
- Personal pre-arrival planning and coordination
- Assistance with spontaneous requests during your stay
- Weekly housekeeping service
- Julisam Super Ski Shuttle during winter season
- Exquisite welcome arrangement with regional delicacies
- Carefully selected initial wine selection featuring Austrian and international wines
Available additionally on request:
- Private chef for selected meals or individual evenings
- Grocery pre-stocking according to personal preferences
- Additional housekeeping
- Chauffeur service
- Wellness and family services
Self Catered is chosen by guests who value privacy, flexibility and complete control over the atmosphere of their stay.
Fully Catered
Effortless comfort at estate level
For guests who prefer to arrive knowing that everything is already in place.
Breakfast — fresh, private and exclusive.
Dinner served in complete privacy.
The house maintained with quiet precision, aligned with your preferences.
In the Fully Catered Chalet, Julisam operates like a discreetly managed private residence with the comfort of a five-star luxury hotel.
Included in Fully Catered:
- Exquisite welcome arrangement with regional specialties
- Carefully selected initial filling of the wine refrigerator with Austrian and international premium wines
- Daily breakfast served in the chalet — fresh, private and exclusive
- Daily housekeeping service in the morning
- Dedicated private concierge throughout the entire stay — discreet, reliable and always available
- Private chef and evening service — fine dining in complete privacy
- Chauffeur service within the region from 7 a.m. to 11 p.m.
- Julisam Super Ski Shuttle — VIP access to selected Alpine ski areas with maximum privacy and comfort
Fully Catered is chosen by guests who value complete ease without compromising discretion.
Nothing feels arranged.
Everything simply works.
Individually Curated Services
Available in both models whenever desired
At Julisam, additional services are never predefined packages.
They remain personal.
Additional Services, Excursions & Special Experiences
Wellness & Coaching
- Massage therapists
- Personal trainer
- Yoga sessions
- Meditation coaching
- Recovery treatments after skiing
- Swimming lessons for children
Family
- Professional childcare within the chalet
- Private ski instructors for children
- Supervised activities
- Creative programmes inside the house
Ski & Private Instructor Services
Winter begins without logistics. Everything can be prepared before your arrival:
- Private ski rental arranged individually
- Complete ski equipment delivered directly to the chalet
- Personal fitting inside the residence
- Ski passes prepared before your first ski day
- Private ski instructors arranged individually according to age and ability
- Private ski guides for full-day mountain experiences
- If desired, ski instructors or guides may visit the chalet before the first ski day for personal coordination
This allows each ski day to begin naturally — without waiting, fitting rooms or external preparation.
Mobility & Further Arrangements
- Private airport transfers
- Helicopter coordination
- Chauffeur service for restaurant evenings
- Golf arrangements
Cultural Access & Private Excursions
Beyond the estate, your concierge discreetly arranges selected experiences together with trusted partners:
- Tickets and private arrangements for Salzburger Festspiele, jazz festivals and seasonal events
- Private concert and opera evenings in Salzburg
- Individual excursions to original The Sound of Music filming locations
- Private day trips to Hallstatt
- Visits to Swarovski Kristallwelten
- Private day journeys to Innsbruck
- Individual city experiences in Salzburg
- Restaurant reservations and cultural appointments
Transfers, tickets and timing are coordinated seamlessly.
At Julisam, concierge service does not feel like service.
It feels like a private residence that already understands what matters.